Websites for home care agencies
Website design for home care agencies
A site that reassures families, displays your CQC rating the way the regulator requires, and helps you recruit carers, all easy for your office team to update.
The problem
Where most home care agency websites fall short
Your CQC rating must be shown
Every CQC-rated provider has to display its rating clearly on its website under Regulation 20A. It needs to be the latest rating and easy to find.
Families decide fast
Relatives are often searching under pressure. They need to see quickly which areas you cover, what care you offer and how to speak to someone.
Recruiting carers is constant
Most agencies are always hiring. A jobs page that's hard to find or apply through costs you applicants every week.
What you get
Built around how your clients choose
- CQC rating widget placed clearly on the homepage and service pages
- Service pages for personal care, companionship, live-in and respite care
- Area pages for the towns and postcodes you cover
- Carer recruitment pages with a short mobile application form
- Clear phone and enquiry options for families on every page
- An easy editor so your office team can update news and vacancies
Questions home care agencies ask
Do home care agencies have to show their CQC rating on their website?
Yes. Under Regulation 20A, CQC-rated providers in England must display their latest rating clearly and prominently on their website. CQC provides an official widget, and I add it so it updates automatically. Check CQC's current guidance for your service.
What do families look for on a home care website?
The areas you cover, the types of care you provide, your CQC rating, how to contact you quickly, and a sense of who your carers are. Clear answers to those make a call much more likely.
Can the website help us recruit carers?
Yes. A dedicated jobs section with a short application form that works well on phones, plus job details search engines can read, usually brings in more applicants than a generic contact form.
Can our office staff update the site?
Yes. I build it in WordPress with simple editing for vacancies, news and team details, and show your team how to use it.
Let's talk about your website
Agencies: send me a test project. Business owners: tell me what you need and get a fixed quote within 24 hours.